International shipping available via selected retail partners - discover them here
Complimentary shipping on orders over £100

Privacy policy

Last updated: 1st October 2025

At Kingdom Scotland, we treasure both the privacy of our customers and the stories behind our fragrances. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us. It is written in line with UK data protection law (UK GDPR and the Data Protection Act 2018).


1. Who We Are

  • Company name: Kingdom Scotland Limited
  • Company number: SC528077 
  • Registered office: 5 South Charlotte Street, Edinburgh, EH2 4AN
  • (not for correspondence).
  • Correspondence address: 4 Belford Terrace, Edinburgh, EH4 3DQ, Scotland.
  • Email: perfume@kingdomscotland.com

We are the “data controller” responsible for your personal data.


2. Information We Collect

We collect information you provide to us directly, automatically through our website, and sometimes from third parties:

  • Identity & contact details - name, email, phone number, billing & delivery addresses.
  • Order details - products purchased, payment method, transaction information.
  • Account details - if you create an account: login credentials, preferences.
  • Marketing preferences - newsletter subscriptions, opt-ins/outs.
  • Technical data - IP address, browser, device type, cookies (see Cookie Policy).
  • Communications - emails, messages, customer service interactions.


3. How We Use Your Data

We use your personal data to:

  • Process and deliver your orders.
  • Manage your account and provide customer support.
  • Communicate with you about products, offers, and brand news (if you’ve opted in).
  • Improve our website, services, and customer experience.
  • Comply with legal, tax, and regulatory requirements.


4. Legal Bases for Processing

We only process your personal data where we have a lawful basis, which may be:

  • Contract - to fulfil your order.
  • Consent - e.g. when you sign up for marketing emails.
  • Legal obligation - e.g. record-keeping for tax.
  • Legitimate interests - e.g. fraud prevention, business development.


5. Sharing Your Data

We may share your information with trusted third parties, only as necessary:

  • Payment processors (to take payment securely).
  • Delivery providers (to ship your order).
  • IT and website support partners.
  • Marketing and analytics services (if you consent to cookies/marketing).

We never sell your data.


6. International Transfers

Some partners may process data outside the UK/EEA. Where this occurs, we ensure safeguards are in place (e.g. UK adequacy decisions or standard contractual clauses).


7. Data Retention

We keep your personal data only as long as needed for the purpose collected:

  • Orders: typically, 7 years (for accounting and legal obligations).
  • Marketing: until you unsubscribe or withdraw consent.
  • Technical data: as per our Cookie Policy.


8. Your Rights

Under UK data protection law, you have rights to:

  • Access your data.
  • Correct inaccuracies.
  • Request deletion.
  • Restrict or object to processing.
  • Port your data to another provider.
  • Withdraw consent at any time (e.g. for marketing).

To exercise your rights, contact us at perfume@kingdomscotland.com


9. Security

We use secure technologies and procedures to protect your data. While no system is completely foolproof, we take appropriate steps to guard against loss, misuse, or unauthorised access.


10. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.


11. Contact Us

For questions, concerns, or to exercise your rights:

Kingdom Scotland Limited – Correspondence Address

4 Belford Terrace, Edinburgh, EH4 3DQ
Email: perfume@kingdomscotland.com

If you’re unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).


We promise to treat your information with respect, as carefully as we craft our perfumes.

 

Cookie Policy

Our website uses cookies and similar technologies to make your experience smooth, secure, and inspiring. This Cookie Policy explains what they are, how we use them, and your choices.


1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your actions and preferences.


2. Types of Cookies We Use

  • Strictly necessary cookies - required for the site to function (e.g. shopping basket, checkout).
  • Functional cookies - remember preferences and improve usability.
  • Performance & analytics cookies - help us understand how visitors use our site (e.g. Google Analytics).
  • Advertising & targeting cookies - allow us to tailor offers and ads to you (used only with your consent).

3. Third-Party Cookies

We may use third-party services such as:

  • Analytics providers (e.g. Google Analytics).
  • Advertising partners (if enabled).

These third parties may place cookies on your device and have their own privacy policies.


4. Managing Cookies

You can control cookies by:

  • Adjusting your browser settings (block, delete, or manage cookies).
  • Using our cookie consent banner to opt-in/out of non-essential cookies.

Note: blocking some cookies may affect the site’s functionality.


5. Changes to This Policy

We may update this Cookie Policy. The most recent version will always be available on our website.


6. Contact Us

If you have any questions about cookies:
Kingdom Scotland Limited, Correspondence Address
4 Belford Terrace, Edinburgh, EH4 3DQ
Email: perfume@kingdomscotland.com

 

Like a well-balanced fragrance, cookies help us create a smoother, more personal experience for you.